Personal Data Processing Policy (GDPR)

Privacy Policy regarding the Processing of Personal Data (GDPR)

We consider ensuring the right to the protection of personal data as a fundamental commitment at SC TAHO MOUNTAIN SRL, therefore we will dedicate all the necessary resources and efforts to process your data in full accordance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR"), as well as with any other legislation applicable on the territory of Romania. As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services ours, including through our website or apps available on your mobile phone.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In case of any such change, we will display on our website the modified version of the Privacy Policy, which is why we ask you to periodically check the content of this Privacy Policy.

Who we are and how you can contact us

Straja Extreme Park is the commercial name of SC TAHO MOUNTAIN SRL, a legal entity of Romanian nationality, with its registered office in Strada Maleia, no. 145, Petroșani municipality, Hunedoara county In the sense of the data protection legislation, we are operator when we process your personal data. The personal data operator SC TAHO MOUNTAIN SRL, registered in the Register of Personal Data Operators under number 7844 dated: 04/27/2021.

As we are always open to your opinions, as well as to provide you with any additional information you may need regarding the processing of your data, we encourage you to contact the data protection officer of SC TAHO MOUNTAIN SRL at the e-mail address or by post or courier to the address Strada Maleia, no. 145, Petroșani municipality, Hunedoara county with the mention: to the attention of the Data Protection Officer of SC TAHO MOUNTAIN SRL.

What categories of personal data we process

We generally collect your personal data directly from you, so you have control over the type of information you give us. By way of example, we receive information from you as follows:

When you contact us through a Contact form on the website

  • We will process the following data: Your first and last name, email address, telephone number and your message.

When you contact us through a Registration form on the website

  • We will process the following data: Signature in digital format of the participant or his parent, Surname and Surname, Date of Birth, City where you live, County where you live, Your Telephone Number (or of one of your parents if if applicable) and the emergency contact that you communicate to us.

We may also collect and further process certain information about your behavior while visiting our website or using our smartphone app, in order to personalize your online experience and provide you with offers tailored to your profile. we invite you to find out more details in this regard by consulting the section regarding the purposes of processing below.

On our website and smartphone application we may store and collect information in cookies and similar technologies, according to the Cookie Policy.

We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data.

What are the purposes and grounds of the processing

To provide Straja Extreme Park services for your benefit.

The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between Straja Extreme Park and you. Also, certain processing subsumed for these purposes is required by applicable law, including tax and accounting law.

To improve our services

We always want to give you the best online experience. For this, we may collect and use certain information related to your Visitor behavior, we may invite you to complete satisfaction surveys following the completion of an order, or we may conduct, directly or with the help of partners, studies and market research.

We base these activities on our legitimate interest in carrying out commercial activities, always taking care that your fundamental rights and freedoms are not affected.

For marketing

We want to keep you informed about the best offers for the products/services that interest you. In this sense, we can send you any type of message (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information on similar or complementary products to those that you have purchased them, information about offers or promotions, information about products added to the "My Account/Cart" section or the "Account/Favorites" section or you have shown interest in purchasing them, as well as other commercial communications such as surveys market and opinion polls, and we may display personalized recommendations on the website and in the smartphone application. In order to provide you with information of interest to you, we may use certain data regarding your purchasing behavior (e.g. products viewed / added to wishlist / purchased) to create a profile for you. We always ensure that this processing is carried out in compliance with your rights and freedoms and that the decisions made on the basis of them do not have legal effects on you and do not similarly affect you to a significant extent.

In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:

  • Accessing the unsubscribe link displayed within the messages you receive from us.
  • Contacting Straja Extreme Park using the contact details described above.

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any situation where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop processing your personal data for marketing purposes, and we will comply with your request.

How long we keep your personal data

As a general rule, we will store your personal data for one year. You may request that we delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information including after account closure, where applicable law or our legitimate interests require it.

To whom we transmit your personal data

As appropriate, we may transmit or provide access to certain of your personal data to the following categories of recipients:

  • Companies within the same group of companies as Straja Extreme Park
  • Courier service providers.
  • Payment/banking service providers.
  • Marketing service providers.
  • Market research service providers.
  • Insurance companies.
  • IT service providers.
  • Other companies with which we can develop joint programs for offering our goods and services on the market.

If we are under a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.

We ensure that access to your data by third parties under private law is carried out in accordance with the legal provisions on data protection and information confidentiality, based on contracts concluded with them.

To which countries we transfer your personal data

Currently, we store and process your personal data on the territory of Romania.

However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including countries that have not been recognized by the European Commission as having an adequate level of personal data protection.

We will always take steps to ensure that any international transfer of personal data is handled carefully to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, other safeguards such as standard contractual clauses issued by the European Commission or certification schemes such as the Privacy Shield for the Protection of Personal Data transferred from within the EU to the United States of America.

You can contact us at any time using the contact details set out above to find out more about the countries to which we transfer your data and the safeguards we have put in place in relation to those transfers.

How we protect the security of your personal data

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.

The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers, ensuring data redundancy at the same time.

Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet in general or through other public networks is not completely secure, there is a risk that the data will be seen and used by third parties unauthorized parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.

What rights do you have?

The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You can request access to your data, correct any mistakes in our files and/or object to the processing of your personal data. You can also exercise your right to complain to the competent supervisory authority or go to court. If applicable, you may also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.

More information about each of these rights can be obtained by consulting the table below.

In order to exercise your rights, you can contact us using the contact details set out above.
Please note the following points if you wish to exercise these rights:


We take the privacy of all records containing personal data seriously. For this reason, please send us your requests regarding such records using the e-mail address related to the Straja Extreme Park account. Otherwise, we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.


We will not charge a fee to exercise any right in relation to your personal data, unless your request for access to the information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before we settle your claim.

Response time

We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what you are concerned about. This will help us act faster and shorten the response time to your request.

Third Party Rights

We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.

We remind you that you can contact the Straja Extreme Park Data Protection Officer at any time by sending your request through any of the following methods:

  • by email to:
  • by post or courier to the address: Strada Maleia, no. 145, Petroșani municipality, Hunedoara county
  • with the mention to the attention of the Extreme Park Guard Data Protection Officer.